Privacy

Your privacy is important
The services provided by Barrington Centre are bound by the legal requirements of the National Privacy Principles from the Privacy Act (1988).

Purpose of collecting and holding information
Client files are held in both a secure filing cabinet and in password-protected computer files. The information gathered is part of the assessment, diagnosis and treatment of the client's condition, and is seen only by the psychologist. The information is retained in order to document what happens during sessions, and enables the psychologist to provide a relevant and informed psychological service.

Requests for access to client information
At any stage you, as a client, are entitled to access to the information about you kept on file, unless the relevant legislation provides otherwise. The psychologist may discuss with you appropriate forms of access. All requests by clients for access to information held about them should be lodged in writing with the psychologist. These requests will be responded to within 10 working days and an appointment will be made if necessary for clarification purposes.

Concerns
If you have a concern about the management of your personal or company's information, please inform your psychologist immediately. Upon request you can obtain a copy of the National Privacy Principles/Health Privacy Principles, which describe your rights and how your information should be handled. Ultimately, if you wish to lodge a formal complaint about the use of, or access to, your personal information, you may do so with the Office of the Federal Privacy Commissioner.



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